Are you licensed and insured?

Yes. We are licensed with the state of Utah and carry liability insurance policy, workman’s compensation policy and we are bonded.

Because every client is as unique it is very difficult to even try and give an estimate without a walkthrough of your property.  For that reason we only use our free estimate forms on the web to help us to gather important information about your facility to prepare for a property walk with you.  Additionally, there are several other variables that have to be taken into consideration when preparing an estimate to be fair to you and ourselves like: Tasks to be performed, detail of the cleaning tasks, equipment required, overall square footage, and special request.  You can be confident we will be priced with the market value and those who follow a high standard of cleaning and are legally established. We are constantly evaluating our selves with ISSA and APPA cleaning standards.

Our commercial clients that are in good standing can enjoy the benefit of a net 30 plan.  For special services payment is due at the time of service by either cash or check.

No contracts but we require a 30 day written notice for all changes involving your cleaning services.

We do! We provide all cleaning supplies and equipment.  But if there is a particular product you would like us to use let us know and will make the appropriate accommodations.

We offer a 100% satisfaction guarantee.  We feel you deserve the highest standard of service. To ensure that you receive it and to establish confidence we have our customer service promise.  If you are not a raving fan of our service, we will make it right, or it’s free. For example, with commercial cleaning, each task is outlined and assigned a production rate. If the problem isn’t resolved to your expectation of standards, we will refund you based on the tasked production rate. No questions asked!

What if there is something I would like to have cleaned that is not included in your standard cleaning plan?

During our property walk we will discuss all the details regarding any additional services you might have in mind. For example, if you would like us to wax and refinish your VCT flooring we will do those things at an additional cost.  Just let us know you want it done and we will include it in your personalized cleaning plan.

Every day!

We will have to make all arrangements necessary to have access to your facility. Depending on your security/alarm system you might even be able to generate a guest access code or a temporary access code for us.

We treat your property with the same respect and care as if it was our own, unfortunately accidents sometimes do happen. For this very reason, we are fully insured and will repair or replace anything that is broken or damaged as a direct result of an accident caused by us and/or our work. As one of our policies, we will notify you immediately if such a mishap should happen. If there is any particular item that is of great sentimental value or otherwise irreplaceable to you, please notify us, that we may be extra careful while working near it.

Yes, all of our cleaners speak English.

All employees and contractors have background checks prior to entering your facility. We require our employees to fill out Form I-9, Employment Eligibility Verification Form, and provide all employment eligibility documentation as required by the law prior to employment.

Leave us a comment with your question and we will be sure to respond back to you personally and post it here on our blog for others.