Archive for July, 2009
Floor Waxing and Care
Posted by admin in Wax and Refinish on July 22nd, 2009
We specialize in floor care including floor stripping and waxing, propane burnishing (“wet look”), and carpet cleaning. We also provide flexible maintenance programs (weekly, bi-weekly and monthly services)
All services are owner-supervised and fully insured.
Some of our clients include:
- Supermarkets
- Hair Salons Doctor
- Dentist office
- Veterinarians
- Convenience stores
- Cafes
- Retail Stores
- Restaurants
- Schools
- Catering Halls
- Laundromats
- Car Dealerships
- Churches
Office Cleaners Logan Utah
Posted by admin in Office Cleaning on July 21st, 2009
We feel we are Logan’s choice for premier Janitorial Services. We are constantly striving to improve our janitorial care and clean to the highest cleaning standards.
Consistent Quality Janitorial Care
This is where most janitorial problems come from and a problem many of our clients have dealt with before switching to our company. It hasn’t been easy but we feel we have achieved a level of success in this area. Consistent care comes from be able to review each and every contract on a daily basis and being able to adjust quickly with our clients needs. We achieve this through consistent and monitored employee training, a quality inspection program that can been seen in real time by our clients online, time tracking of cleaning tasks via text messaging, and the desire our employees have to make our customers a raving fans of our services. With out giving away our secrets its the ability to monitor and motivate all our staff all at the same time.
Pricing
We understand that you have a choice and that some times price is the determining factor. With that in mind we are constantly evaluating our pricing structure with the industry averages to insure our customers are receiving a fair price and while allowing us to deliver consistent quality office cleaning care. Our clients can be assured that our pricing is formulated to perform on their behalf.
Facts About Bacteria
Posted by admin in Dirty Words on July 21st, 2009
Simple Facts About Bacteria
In the world of cleaning, we as business owners need to educate ourselves and our employees on how to clean and sanitize the surfaces we care for. Bacteria growth is a big concern for our clients because they want to protect their employees, customers and visitors from unhealthy environments.
Understanding bacteria and how it grows and moves is one of the starting points in learning how to keep the environments we care for, clean.
Bacteria Reporduction Facts:
1. Bacteria reproduce by dividing. Once the cell reaches its maximum size it starts to come together in the middle and eventually breaks in two. This process can take 15 to 30 minutes.
2. In just 5 hours, one bacterium can turn into over 1 million bacteria.
3. Since you would rarely start with just 1 bacterium on any given surface, you can see where bacteria can spread into millions and billions of bacteria very quickly.
How Bacteria Spread:
Bacteria don’t spread on their own. Here are some ways bacteria find their way to other surfaces.
1. People are carriers of bacteria and can pass the bacteria to others in a variety of ways.
2. They can travel through the air when someone sneezes.
3. We deposit them on objects we touch, so bacteria can literally be anywhere. This is why cleaning companies must pay particular attention to “touch points” like door knobs, telephones and desk tops when cleaning and disinfecting.
4. Animals and insects can carry bacteria.
Methods of Killing Bacteria:
1. Heat – this method can include sterilization (steam under pressure), moist heat (autoclaves), boiling, and dry heat (hot air sterilization).
2. Cold – cold doesn’t actually kill bacteria, but it inhibits the growth.
3. Direct sunlight or ultraviolet light.
4. Chemical Agents like disinfectants or germicides.
By having an understanding of bacteria and how it spreads, you can make more informed choices on the products you choose to use and what areas may be at higher risk of bacteria growth.
Office Cleaning with Technology
Posted by admin in Commercial Cleaning, Office Cleaning on July 14th, 2009
Computer Based Quality Management System
We are excited to announce we are using the best in Technology to provide our clients a higher cleaning standard.
Our new system has given us the tool to easily meet Spotless of Utah’s vision which is to be the regional leader in highest quality, cost-efficient building cleaning by providing exceptional customer service and quality management solutions to our clients. Our programs was designed around and is all about customer service and quality control.
Customer Service – Communication is so important in our industry, especially for larger companies. As we grow, it gives us the ability to offer personal attention to all of our customers. Our clients can easily login and submit messages and work orders to us. We can easily respond from our blackberry phones. Everything is documented and everything is tracked.
Quality Control- The # 1 thing we enjoy about offering this to our clients is that they can easily login to view our quality control inspections. Through the system our clients know that we are performing and meeting our commitments! The inspections are simple but detailed, and all details are tracked accordingly for easy review and completion. You can be confident we control and improve quality.
Increase in Productivity – Everyone at Spotless that is involved in customer service, quality control, management and providing services is more effective because we now do it smarter!
Germs
Posted by admin in Office Cleaning on July 7th, 2009
The typical office desk area has 400 times the amount of
bacteria than the average toilet seat. Worst offenders: first,
the office phone. Then the desk. Finally, the keyboard.
Eliminate germs by using a disinfectant wipe to clean the desktop, computer
keyboard, and phone. We know running a businesses and
managing a janitorial service program can be overwhelming.
Check us out and see if we can help make your office a little more germ Free!
FAQ’s
Are you licensed and insured?
Yes. We are licensed with the state of Utah and carry liability insurance policy, workman’s compensation policy and we are bonded.
What is the cost?
Because every client is as unique it is very difficult to even try and give an estimate without a walkthrough of your property. For that reason we only use our free estimate forms on the web to help us to gather important information about your facility to prepare for a property walk with you. Additionally, there are several other variables that have to be taken into consideration when preparing an estimate to be fair to you and ourselves like: Tasks to be performed, detail of the cleaning tasks, equipment required, overall square footage, and special request. You can be confident we will be priced with the market value and those who follow a high standard of cleaning and are legally established. We are constantly evaluating our selves with ISSA and APPA cleaning standards.
How do I pay for services?
Our commercial clients that are in good standing can enjoy the benefit of a net 30 plan. For special services payment is due at the time of service by either cash or check.
Do I have to sign a contract?
No contracts but we require a 30 day written notice for all changes involving your cleaning services.
Who provides the equipment and supplies?
We do! We provide all cleaning supplies and equipment. But if there is a particular product you would like us to use let us know and will make the appropriate accommodations.
What if I am unhappy with the job?
We offer a 100% satisfaction guarantee. We feel you deserve the highest standard of service. To ensure that you receive it and to establish confidence we have our customer service promise. If you are not a raving fan of our service, we will make it right, or it’s free. For example, with commercial cleaning, each task is outlined and assigned a production rate. If the problem isn’t resolved to your expectation of standards, we will refund you based on the tasked production rate. No questions asked!
What if there is something I would like to have cleaned that is not included in your standard cleaning plan?
During our property walk we will discuss all the details regarding any additional services you might have in mind. For example, if you would like us to wax and refinish your VCT flooring we will do those things at an additional cost. Just let us know you want it done and we will include it in your personalized cleaning plan.
What days do you work?
Every day!
Security/alarm systems?
We will have to make all arrangements necessary to have access to your facility. Depending on your security/alarm system you might even be able to generate a guest access code or a temporary access code for us.
What happens if something is broken or damaged?
We treat your property with the same respect and care as if it was our own, unfortunately accidents sometimes do happen. For this very reason, we are fully insured and will repair or replace anything that is broken or damaged as a direct result of an accident caused by us and/or our work. As one of our policies, we will notify you immediately if such a mishap should happen. If there is any particular item that is of great sentimental value or otherwise irreplaceable to you, please notify us, that we may be extra careful while working near it.
Does the person that comes to clean speak English?
Yes, all of our cleaners speak English.
Do you make sure your employees are legal to work in the US?
All employees and contractors have background checks prior to entering your facility. We require our employees to fill out Form I-9, Employment Eligibility Verification Form, and provide all employment eligibility documentation as required by the law prior to employment.
I don’t see my question here…
Leave us a comment with your question and we will be sure to respond back to you personally and post it here on our blog for others.
Floor Care Maintainence Program
Posted by admin in Wax and Refinish on July 4th, 2009
Vinyl Composition Tile (VCT) Floor Maintenance
Strip/Wax
Sweep/vacuum floor
Apply stripping solution with mop/bucket
Remove all finish using stripping solution and slow speed floor machine
Hand clean corners and edges
Pick-up solution with wet vacuum
Apply neutral rinse
Set up fans for air movement
Apply 5-6 coats of floor finish
Scrub/Re-coat
Sweep/vacuum floor
Apply detergent solution with mop/bucket or from tank on machine
Remove 2 coats of finish using detergent solution and slow speed floor machine
Hand clean corners and edges
Pick-up solution with wet vacuum
Apply neutral rinse
Set up fans for air movement
Apply 2-3 coats of floor finish
Clean/Burnish
Sweep/vacuum floor
Apply conditioner with mop/bucket or use tank on floor machine
Lightly scrub surface with floor machine using red pad
Pick-up solution with wet vacuum
Mop up any remaining solution [let dry]
Burnish with high speed floor machine to restore gloss
Dust mop/vacuum floor
Replace any floor rugs/mats
Burnish
Sweep/vacuum floor
Apply conditioner with mop/bucket, removing black heel marks when mopping
Let surface dry
Burnish with high speed floor machine to restore gloss
Replace any floor rugs/mats
Spray Buff
Sweep/vacuum floor
Apply neutral floor cleaner with mop/bucket, removing black heel marks when mopping
Let surface dry
Apply spray buff solution to small area of floor
Buff with high speed floor machine to restore gloss
Replace any floor rugs/mats
Keeping Restrooms Germ Free
Posted by admin in Cleaning Products, Commercial Cleaning, Office Cleaning on July 3rd, 2009
THE PROBLEM
• Tile and grout surfaces absorb moisture and contaminants.
• Soil and germs produce a dingy appearance and foul odors.
• Regular mopping does not help the appearance or make the smell go away.
• Restrooms cause more critical complaints per square foot than any other area in the building!
THE SOLUTION
Highly cost effective, SaniGLAZE® turns complaints into compliments!
• The SaniGLAZE® process extracts contaminants, soil and odors from the tile and grout surface and substrata.
• A permanent, non-porous, moisture proof material shields grout against future absorption of contaminants and odors.
• The entire process is completed overnight.